Capabilities

> information about our capabilities that enable us

to provide solutions that help our customers meet their goals for acquisition, retention, communications and revenue generation

Design

It does start with a good look. Just like a good looking resume can help you get a foot in the door, a bad looking resume will surely eliminate you. With the web, you do have to put your best foot forward and this starts with design. We have a number of leading design templates that can be customized to suit the needs of our clients and can also arrange for fully-customized design solutions developed through a collaborative and iterative process. We can incorporate your existing logo and branding elements or develop everything from scratch!

Drupal CMS, Civi CRM and other Open Source Technologies

We are big proponents of open source technologies and have been active members in the open source space for years, sponsoring events such as the 2009 Drupal Conference events in Washington DC and Chicago. With open source technologies, clients benefit from lower upfront costs (the source code is free) as well as reduced ongoing costs for maintenace and support in that they are not locked into a proprietary system and at the mercy of a single company that dictates pricing. Open source has in the past been viewed as appropriate for smaller organizations but is increasingly being adopted by large companies and increasingly the federal government.  Using Open source we provide our customers with the following capabilities:

  • Electronic commerce
  • Blogs
  • Collaborative authoring environments
  • Forums
  • Peer-to-peer networking
  • Newsletters
  • Podcasting
  • Picture galleries
  • File uploads and downloads

e-commerce

A first-rate design goes a long way toward selling your company's products or services, but why not help your customers and your organization by "closing" the deal"? We help associations and other organizations capture, manage and reconcile revenue with robust e-commerce solutions that are safe, secure and easy-to-use. We integrate with all major payment providers and are able to customize our standard solutions to meet your needs.

Hosting

Our hosting partner - PrometHost was founded by iSupport Principal Andrew Kucharski and provides full service hosting and backup services to hundreds of organizations from associations to large companies including Sprint. We believe our ability to offer a full-range of features is a significant differentiator.

SEO

SEO - Search Engine Optimization - is a great buzzward. Done right, it also involves a good deal of thought and a strategic and iterative approach to map out the path to success. Anyone selling SEO on the cheap is not selling quality - it takes time and effort to do this right. Our SEO team has among other accomplishments driven traffic for a leading wireless device and service infomediary - 611Connect - from a couple of hundred to some 300,000 monthly page views in less than 9 months.

Advocacy

Online grassroots advocacy started gathering momentum with the Howard Dean campaign of 2004 and President Obama used the internet with unprecedented success in his 2008 bid. Since 2005, Isupport Digital has been implementing its online advocacy solutions and strategies to some of the biggest coalitions and associations. The Isupport Advoccy site incorporates all the features and interactive functionality necessary to engage constituents and drive action from donating money, to writing letters to media outlets, to emailing Congress or state legislators. We also intergrate our solution with social networking sites like Facebook, YouTube, and Twitter to maximize exposure and we drive traffic with Search Engine Optimization, online advertising and email campaigns. Isupport Advocacy helps campaigns capture online activists and, most importantly, win!

Strategy

"A website is not a strategy!" We believe there is much more to an effective online presence than the implmentation of a new website - your site is a tool that must be leveraged to support your organization's strategy. As our Principals have many years of experience advising senior executives at leading associations and in industry, we are able to understand your organizations needs and translate these into actionable steps - and develop your online presence while at the same time working to develop and manage your online reputation.